Privacy policy

General

Our customers’ trust is extremely important to us. Trust is based, among other things, on how we handle the information we collect about you as a customer or potential customer and our ability to protect your privacy. We want to describe as clearly and transparently as possible how we collect, store and use the data you provide to us as a result of using our website or services.

Data controller

AR Hus AS with company registration number LV40103783666 (AR Homes, we, our, us) is responsible for the personal data collected on this website or otherwise.

You can contact us via our contact page on this website.

What personal data do we collect?

The data we collect is primarily personal data that you provide yourself when you use our website by submitting information via our contact forms.

Cookies

A cookie is a small text file that is saved on the visitor’s computer when visiting arhomes.se. We use cookies to provide you, as a user of our website, with access to various functions and to collect statistics on our website and user behavior. You can disable this feature in your browser, which may result in some functionality being limited.

Personal data provided when contacting AR Homes.

For example, when you If you contact us by email or phone or in a face-to-face meeting, depending on the nature of the matter, we may keep information about you that is needed to answer your question or help you with a problem. This may include your name, telephone number, address, e-mail address and the nature of the case. Your personal data may be stored in your capacity as contact person.

The purposes of our processing

The main purpose of processing your personal data is direct communication to you as a customer and to develop and improve our business and your customer experience.

Customer data may be used for marketing purposes by AR Homes or to companies outside the company that AR Homes cooperates with for marketing. Companies that AR Homes works with have their own GDPR compliant policy in place. This also applies to companies outside the EU/EEA.

The legal basis for our processing

AR Homes may process and retain your data based on legal grounds, such as to fulfill our contract with you as a customer.

Who processes – disclosure of personal data

Only our staff have access to the data that we store locally in our customer database. Some data is stored with our suppliers or in cloud solutions and means that we transfer personal data to the supplier, in which case the supplier is our data processor who only processes the data on our behalf as agreed with AR Homes.

Retention period of personal data

The storage period of your personal data extends until the purposes of the processing have been fulfilled and is deleted or anonymized when it is no longer relevant for the purposes for which it was collected.

Personal data that we save based on the fact that you are a customer or use our services remains as long as you are an active customer.

The same personal data may be stored with us in several different places for different purposes. For example. newsletters or invoicing. This means that data removed from one system may remain in another system where it is stored under a different legal basis or for a different purpose where the personal data is still needed.

You can request that we delete any personal data we hold about you. This does not include any data that we are obliged to keep for administrative, legal or security purposes.

Disclosure or modification of personal data

To ensure that privacy laws are not abused by others to your detriment, AR Homes has a responsibility to safeguard your identity when contacting you about your identity. Depending on the nature of the contact, we may therefore require you to provide appropriate proof of identity.

Complaints to the supervisory authority

You always have the right to lodge a complaint about our processing of your personal data with a supervisory authority, which in our case is the Data Protection Authority. For contact details, see www.datainspektionen.se.

Changes to the privacy policy

This privacy policy may be updated from time to time. You can always find the latest version on our website.